Canada's largest e-bike selection — 6 BC locations

2026 models arriving now — View New Arrivals

Contact Us | Cit-E Cycles | BC E-Bike Retailer

Get in Touch

Questions about e-bikes, service, or your order? We're here to help.

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours.

We typically respond within 24 hours.
For urgent inquiries, please call us directly.

Common Questions

Do I need an appointment for a test ride?

Walk-ins are welcome at all locations. For guaranteed availability of a specific model, call your nearest store ahead of time.

How long does service take?

Basic tune-ups are typically same-day. More complex repairs may take 2–5 business days depending on parts availability.

Do you offer financing?

Yes. We offer flexible financing through LMG Finance with terms from 12–60 months. Learn more →

Can I order online and pick up in-store?

Yes. Select your preferred store at checkout and we'll have your order ready for pickup, usually within 1–2 business days.